Terms & Conditions

Operation of the site:

The site is operated by SouthAcres Leisure Ltd. and the contact is Matt or Nina Bell.

Prices:

Monday – Friday

  • 50 minute use of the Adventure Field (7.5-acre field) = £12.00 for up to three dogs.
  • 50 minute use of the Training Field (1-acre field) = £9.00 for up to three dogs.
  • 50 minute use of the Play Field (1-acre field) = £9.00 for up to three dogs.
  • 50 minute use of the Dog Barn Field (2-acre field) = £10.00 for up to three dogs.

    For each additional dog over three dogs there is a supplement of £2.00. (The maximum number of dogs that can be booked in at any one time is 7).

    Saturdays and Sundays

    • 50 minute use of the Adventure Field (7.5-acre field) = £14.00 for up to three dogs.
    • 50 minute use of the Training Field (1-acre field) = £10.00 for up to three dogs.
    • 50 minute use of the Play Field (1-acre field) = £10.00 for up to three dogs.
    • 50 minute use of the Dog Barn Field (2-acre field) = £10.00 for up to three dogs.

      Opening times and payment:

      • The site is open 7 days a week between the hours of 6am and 9pm (the latest booking available being 8.00pm).
      • The site will periodically close for maintenance and in certain circumstances this will be without notice.
      • All bookings should be made via the website and payment is required at the time of booking.

       

      Cancelling or changing a booking:

      • Bookings may be cancelled up to 24 hours before the planned session start time (a £2 admin fee will apply for each booking being cancelled).
      • Bookings may be changed to a different time up to 24 hours before the planned session start time (there will be no charge for changing a booking).
      • Bookings cannot be cancelled or changed within 24 hours of the planned session start time.
      • Bookings may not be cancelled or changed within 24 hours of their planned session start time, except in specific circumstances.
      • If a session start time is missed, then the session end time may not be extended.
      • If a session is missed entirely, then no refund will be given, and it will not be possible to reschedule the session. A new session would need to be booked and paid for via the website.

       

       

      Parking:

      Parking is within the designated parking area opposite the entrance to the fields, or in one of the secure parking area within Adventure (7.5- acre field).

      • There must be no parking in the grass fields.
      • There must be no parking on Roundhill Road.
      • Vehicles and contents parked on the site are entirely at the owner’s risk.

       

      Health and safety/ care of the site:

      • All dog poo must be collected, bagged in biodegradable poo bags, and placed in the bins provided.
      • Other litter may be left in the litter bins provided.
      • Users of the site are expected to take reasonable care of their own health and safety and that of their dogs.
      • If any damage to the gates, fencing, or equipment is observed this should be reported to the operators of the site, using the details above.

       

      Site Etiquette:

      • The harsh handling of dogs or the use of electric collars is not allowed on the site.
      • Users of the site are expected to treat each other with respect and be courteous with one another, especially during the period of transition from one session to another.
      • Anyone using aggressive or unpleasant behaviour towards their dogs, other users of the site or site staff will be barred.
      • Users of the field must have loaded their dog back into their vehicles and have left the field and secure parking areas by the planned end time of their session.
      • Dogs should be kept in the vehicle until the previous users have left the secure area.
      • Dogs must be kept on a lead when not in the secure areas.
      • Professional dog walkers and trainers should contact the operators of the site using the above contact details above prior to booking.

       

      Data:

      • Personal data collected by us will be dealt with as detailed in our Privacy Policy.